The second list is more important than the first: it shows where the package ends and custom work begins. If your case is atypical, that is normal — we will calculate the cost after an audit.
Billed separately when actually needed. Timeframe is added to the main project.
| Add-on | Price | Timeframe |
|---|---|---|
| Integration with CRM or billing two-way sync: requests, clients, statuses | Price from 14 000 ₴ | Timeframe 5–8 days |
| Additional channel Instagram, Viber, WhatsApp, app | Price 6 000 ₴ | Timeframe 2–3 days |
| Second bot language translation of the knowledge base and responses | Price 8 000 ₴ | Timeframe 3–4 days |
| Voice channel receiving and recognizing calls | Price from 26 000 ₴ | Timeframe 2 weeks |
| Statistics dashboard requests, topics, share resolved by the bot | Price 11 000 ₴ | Timeframe 4–5 days |
| Knowledge base population by our team when there is no time to write documentation | Price 900 ₴ / hr | Timeframe based on scope |
| Urgent priority edits response within 2 hours during business hours | Price 1 400 ₴ / hr | Timeframe same day |
The first two weeks of edits are included in the package. After that — subscription or hourly work, your choice. Without support, the bot still works: it won't "break", it simply won't be updated for new services and prices.
The bot continues to work. Edits — hourly, 900 ₴ / hr, upon request.
Monitoring, up to 3 hours of edits, knowledge base updates once a month.
Up to 10 hours of revisions, new topics and channels, monthly report and meeting, 2-hour SLA.
