Works with what you already have — website, mobile app, Telegram, Instagram. No need to change anything.
This is a draft bot built on your website's public data in 10 seconds. The production bot is built on your knowledge base in two weeks.
Below is what is included and what is not. The second list is more important than the first.
After that, clients usually opt for ongoing support — knowledge base updates, monitoring, improvements.
We review inquiries, channels, and who answers them now. We tell you what the bot will handle and what it won't.
We compile answers from your materials and 3–4 hours of conversations with your specialist.
The bot handles part of the traffic. We review logs and catch missed queries.
Full traffic, monitoring, updating the knowledge base as needed.
We answer just like in a meeting — no “it depends on the task”.
The bot answers only from your knowledge base. If there is no answer, it says so and forwards the question to a manager instead of making things up.
27 000 ₴ is roughly one month of an operator's work. The bot handles typical inquiries every day, with no days off.
Usually, there is one reason — the bot ran on “button → button” scenarios. We build on your knowledge base and show the source of each answer.
The knowledge base resides within your perimeter or on our server in the EU. Conversation logs are accessible only to you. Personal data is not sent to the model.
Audit 2 days, knowledge base 5 days, pilot 5 days, launch. From your side — a person who knows your processes, for 3–4 hours of calls.
We connect the bot via the app's API or Telegram. A website is not required.
Not our main storefront — just things ordered along with a bot.
Admissions committee in season. Procurement via Prozorro, CPV codes 021:2015.
Learn moreA flood of typical subscriber queries and tickets routed from Telegram to the assignee.
Learn moreDelivery, availability, order status — with no manager in the chat.
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